FAQs
1. Are coconut bowls food safe?
Yes. Our coconut bowls are cleaned, polished, and prepared for safe food use.
2. What foods can I use with coconut bowls?
Coconut bowls are suitable for foods such as smoothie bowls, yogurt, fruit, salads, cereal, and ice cream. They are designed for cold or room-temperature foods.
3. Can I use coconut bowls with hot food?
No. Coconut bowls are not recommended for hot foods because heat may cause the natural shell to expand or crack.
4. How do I clean my coconut bowl?
Wash your coconut bowl by hand using lukewarm water and mild soap. Dry it with a soft cloth after washing.
5. Are coconut bowls dishwasher safe?
No. Coconut bowls should not be placed in the dishwasher, microwave, or oven.
6. Are all coconut bowls the same size and color?
No. Because each bowl is made from a real coconut shell, slight variations in size, color, and grain pattern are normal.
7. Where are your products made?
Our coconut bowls and utensils are handcrafted by artisans in Vietnam using natural coconut shells and coconut wood.
8. How long does shipping take?
Orders are processed within 1–2 business days. Delivery times vary depending on your location within the United States.
9. Do you accept returns?
Yes. You can request a return within 30 days of delivery. Items must be unused and in their original condition.
10. How can I contact customer support?
If you have any questions, you can contact us at:
Email: Contact@ShellBowls.com
Phone: (916) 267-1435
11. How can I track my order?
Once your order is shipped, you will receive a tracking number by email. You can also track your order using the Track Your Order page on our website.
12. What materials are your products made from?
Our bowls are made from natural coconut shells, and our utensils are made from coconut wood.