Shipping policy

Where do we deliver?

We currently ship across the United States.

Shipping Cost

Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

Delivery Details

Handling Time: 1 business day (Mon–Fri)
Transit Time: 3 – 4 business days (Mon–Fri)
Estimated Delivery Time: 4 – 5 business days
Order Cut-off Time: 11:00 PM EST (UTC -5)

Orders are processed Monday through Friday, excluding major holidays.

Multiple Addresses

We do not support multiple shipping addresses within a single order. If you want to ship items to different addresses, please place separate orders.

Order Status & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow up to 48 hours for tracking information to update after the shipment has been processed.

If your order has not arrived within 20 days, please contact us with your name and order number and we will assist you.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.
ShellBowls is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided during checkout.

Returns & Exchanges

We accept returns within 30 days of delivery if the item is unused and in its original condition.

If your item arrives damaged or incorrect, please contact us with your order number and a clear photo of the item, and we will work to resolve the issue as quickly as possible.

For complete details, please review our Return & Refund Policy.

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Customer Support

If you have any questions regarding shipping or your order, please contact us:

Company Name: Carvalex LLC

Address:
30 N Gould St Ste R
Sheridan, WY 82801, United States

Phone: +1 307 922-0655

Email: Contact@ShellBowls.com